Privacy policy

q4.ie will protect your data using best practices (TLS, encryption, data retention policies, and modern information security practices). We will not sell, or benefit in any way from, the personal data you provide to us.

Who we are

q4.ie is operated by Apperrific Ltd. This Privacy Policy explains how we collect, use, and protect personal data from users of our Service.

What data we collect

We collect personal information including:

• Name and email address (for account registration and communication)
• Phone number (for account security and contact purposes)
• Organisation name and billing information (for subscription management)
• Usage data and QR code scan analytics (to provide reporting features)
• IP addresses and browser information (for security and service operation)

How we collect your data

We collect data when you:

• Register for an account
• Create or manage QR codes
• Contact our support team
• Browse our site (via cookies and standard server logs)

We may also receive data indirectly from Google when you use "Sign in with Google".

How we use your data

We use your data to:

• Provide and operate the Service
• Manage your account and subscription
• Send transactional emails (sign-in links, password resets, account notifications)
• Provide QR code scan analytics
• Ensure the security and integrity of the Service

We do not use your data for advertising and we do not share it with third parties for marketing purposes.

How we store your data

Your data is stored securely in encrypted data stores within the European Economic Area. We retain your personal data for as long as your account is active. Upon account closure, data is deleted within 90 days, except where retention is required by law.

Your data protection rights

Under GDPR, you have the right to:

• Access — request a copy of your personal data
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your personal data
• Restriction — request that we restrict processing of your data
• Portability — receive your data in a portable format
• Objection — object to our processing of your data

To exercise any of these rights, contact us at privacy@q4.ie. We will respond within one month.

Cookies

We use essential cookies only. These maintain your signed-in session and remember your preferences. We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, though some features of the Service may not function correctly.

Other websites

Our Service contains links to other websites. This Privacy Policy applies only to q4.ie. When you follow a link to another site, we encourage you to read their privacy policy.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on the Service. Continued use after changes constitutes acceptance.

Contact us

If you have questions about this Privacy Policy, contact us at privacy@q4.ie.

Complaints

If you have concerns about how we handle your data and we have not resolved them to your satisfaction, you may contact the Data Protection Commission.